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Short-Term Rental Agreement

This Short-Term Rental Agreement (hereinafter: the “Agreement”) is entered into and made effective as of the signing date by and between the Property Owner/Operator (“Owner”) and the Guest (together, the “Parties”). Terms not specified in this Agreement shall be in accordance with the House Rules or the Reservation Policies, which are provided separately by the Owner.


1. Accommodation Terms

  • The Guest agrees to abide by all local laws and regulations.
  • The Guest shall behave respectfully and be a good neighbor, avoiding disturbances that could result in immediate termination of this Agreement.
  • Upon request from the Owner or employees, the Guest must provide valid State Identification for verification.
  • Smoking of any kind is strictly prohibited. If smoke is detected or reported, the Owner has the right to enter the apartment. The smoking fine is $300, payable immediately.
  • The Guest agrees to pay for accommodation for the entire duration of their stay. If the Guest overstays past check-out time (3 PM), charges will be applied at the current dynamic pricing rate.
  • The property may not be used for illegal or commercial purposes, including subleasing or exceeding the maximum number of permitted guests.
  • The Guest is responsible for any damages, breakages, or additional costs caused by themselves or their party, and the Owner reserves the right to charge the card on file for such damages.
  • The Owner may refuse entry or terminate the stay without a refund if the Guest or their invitees engage in illegal activities or cause damage.
  • Parking is restricted to designated areas only.
  • Events, including parties, celebrations, or meetings, require prior written approval from the Owner.
  • The Guest must allow the Owner or representatives access to the property for necessary inspections or emergency situations.
  • Any modifications to the property must be approved in writing by the Owner.
  • The Guest waives liability claims against the Owner for injuries, accidents, or loss of valuables during their stay.

2. Additional Policies


Check-in & Check-out

  • Check-in: Digital entry system with an automated personal code 3:00 p.m.
  • Check-out: 11 AM.

WiFi

High-speed WiFi is provided, but the owner is not responsible for outages beyond their control, and no refunds will be issued for internet disruptions.


House Rules

  • Do not stain or damage bedding or towels.
  • Clean your own dishes and dispose of trash properly.
  • No smoking, vaping, incense, candles, or open flames.
  • Do not bring illegal drugs (including marijuana) onto the property.
  • Never tamper with smoke detectors.
  • Do not let in unauthorized guests or prop open entry doors.
  • Do not rearrange furniture or decorations; no theft.
  • Treat staff and other guests with respect.
  • No loud music; quiet hours begin at 11 PM.
  • No discriminatory or bigoted language at any time.

Failure to follow these rules may result in immediate removal without a refund.


3. Parking Policy

Parking is NOT included.

The Owner is not responsible for parking violations or fees.


4. Smoke Detectors

Smoke detectors are highly sensitive; tampering is prohibited.

Accidental activation may result in building evacuation.

Always use the kitchen fan when cooking to prevent alarms.


5. Extending Your Stay

  • Extensions are subject to availability.
  • Advance notice is required to avoid relocation.
  • Without an existing reservation, continued stay in the same unit is not guaranteed.


6. Complaints

Complaints must be reported immediately to be considered for partial refunds or discounts; please provide evidence of the incident.


7. Laundry

On-site laundry is available on the 2nd floor.

Laundry cards must be purchased and loaded with cash.

Guests must bring their own detergent.

Units 200, 201, and 400 do not have on-site laundry.


8. Trash Disposal

Do not leave trash in hallways.

Large trash bins are located on the 2nd, 4th, and 5th floors.


9. Security Deposit


Payment & Authorization

  • A $85 refundable security deposit is charged at booking or check-in.
  • Alternatively, an authorization hold of the same amount may be placed on the Guest’s card.

Conditions for Refund

  • The deposit is refunded within 1-2 days of check-out if the property is left in good condition, there are no rule violations or outstanding charges, and all keys, remotes, or access devices are returned.

Deductions

  • Charges for damages, excessive cleaning, unauthorized late check-outs, extra guests, or missing items will be deducted from the deposit.
  • If damages exceed the deposit, the Guest authorizes additional charges to their card on file.

Non-Payment

If the Guest refuses to pay the deposit, the reservation will be canceled without a refund.


10. Extra Guests

  • Guests are only provided with bedding and towels for the number of registered occupants.
  • Additional guests require an updated reservation and incur an additional $20 per unregistered guest.
  • Allowing unregistered guests is a violation of Pennsylvania law and makes the primary Guest liable for damages caused by unauthorized individuals.

11. Pet Policy


Permitted Pets

Pets are allowed, but Guests must notify the Owner in advance.

Fees

A $25 non-refundable pet fee per pet, per stay applies.

Additional fees may be charged for damages or extra cleaning.

Behavior & Supervision

Pets must be well-behaved and supervised at all times.

Restricted Areas

Pets are not allowed in common areas.

Health & Safety

Pets must be vaccinated and free of parasites. Proof may be required.

Liability

Guests are responsible for any pet-related damages.

The Owner is not liable for pet injuries or incidents.


12. General Terms

Notices sent by registered post are deemed received 96 hours after mailing.

This Agreement supersedes all prior agreements and understandings between the Parties.


13. Cancellation & No-Show Policy

  • Non-Refundable Charges: If a Guest fails to cancel their reservation before the designated cancellation deadline, they will be charged in full, and no refunds will be issued under any circumstances.
  • No-Show Policy: If the Guest does not check in on the reservation date and has not canceled in advance, the full booking amount remains non-refundable.
  • Cancellation Procedure: "All cancellations must be made in writing through the designated booking platform or directly with the Owner. Verbal cancellations will not be accepted."

15. Chargeback & Dispute Resolution

The Guest agrees not to file a chargeback or dispute with their financial institution for any charges related to this Agreement. If a chargeback is initiated and deemed invalid, the Guest will be responsible for all associated fees, including legal costs.

Any disputes regarding charges must first be addressed directly with the Owner before involving banks or payment processors.


16. Date Change Policy

  • Guests requesting to change their reservation dates within 3 days of arrival may do so without penalty, subject to availability.
  • For date change requests made more than 3 days before arrival, a $50 modification fee will apply per change.
  • All date changes must be requested in writing and approved by the Owner. Changes are not guaranteed and are subject to availability and current rates.
  • If the new dates have a higher rate, the Guest is responsible for paying the difference. No refunds or credits will be given if the new dates have a lower rate.

17. Indemnification Clause

The Guest agrees to indemnify and hold the Owner harmless from any claims, liabilities, damages, costs, or legal fees arising from their use of the property, including injuries, damages, or violations of this Agreement.


General

  • Any change and/or in addition to this Agreement, House rules, and Reservation Policy will be valid only if it is carried out in writing and all sides have signed.
  • Any announcement sent to either side from the other by registered post in accordance with the precise address written in the introduction of this contract will be considered if received after 96 hours from the time of sending it from the post office.
  • This Agreement (including any House rules or Reservation policy) expresses and reflects all that was agreed between the parties and cancels any agreements and/or other understandings between them.

By adding the ID, the Guest acknowledges and agrees to all terms stated above.

Contact
manager@staypittsburgh.com
+14122046175
100 Smithfield St
Pittsburgh, PA 15222
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